PRIVACY POLICY & terms of Service
Effective Date: January 30, 2025
A to Z Inspection (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This document outlines how we collect, use, and safeguard your personal information when you visit atozinspectionservices.com (the “Site”).
1. Information We Collect
We collect the following types of information:
Personal Information: When you fill out our contact form, pre-inspection forms, or make a payment, we collect your name, email, phone number, property details, and payment information.
Automatically Collected Information: When you visit our Site, we may collect IP addresses, browser types, and usage data through cookies or tracking technologies.
2. How We Use Your Information
We use the information we collect to:
• Process and manage inspection service requests.
• Facilitate secure payment processing via Stripe.
• Communicate with you regarding your inspection services.
• Improve our website and customer experience.
• Comply with legal and regulatory requirements.
3. Payment Processing
We use Stripe to process online payments. Stripe’s privacy policies govern the handling of your payment information. We do not store your credit card details.
4. Data Security
We implement security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure.
5. Sharing of Information
We do not sell or rent your personal information. We may share it with:
• Service providers (such as Stripe) to process transactions.
• Legal authorities if required by law.
6. Your Rights
You may:
• Request access to your personal data.
• Opt out of marketing communications.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices.
8. Contact Information
For any privacy-related questions, contact us at:
Email: chad@atozinspectionservices.com
Phone: 865-414-6736
Effective Date: January 30, 2025
Welcome to A to Z Inspection! These Terms of Service (“Terms”) govern your use of our website, services, and online transactions. By accessing or using our services, you agree to these Terms.
1. Services Provided
A to Z Inspection provides professional home inspection services in East Tennessee. All inspections are performed by licensed and insured professionals.
2. Booking and Payments
• Services must be scheduled in advance through our online form or by contacting us directly.
• Payment is required before or at the time of service. Online payments are processed securely via Stripe.
• Cancellations must be made at least 24 hours in advance for a full refund.
3. Inspection Limitations
• Inspections are non-invasive and limited to visible and accessible areas.
• We do not guarantee future conditions of the property.
• Reports reflect the condition of the property at the time of inspection only.
4. Liability Disclaimer
• Our reports provide professional opinions but do not serve as warranties or guarantees.
• A to Z Inspection is not responsible for defects that are concealed or develop after the inspection.
• Liability is limited to the amount paid for the inspection service.
5. Client Responsibilities
• Clients must provide accurate property details when booking an inspection.
• The homeowner or authorized representative must provide access to the property.
6. Dispute Resolution
Any disputes arising from these Terms shall first be attempted to be resolved informally. If unresolved, disputes shall be handled through mediation or arbitration in Tennessee.
7. Changes to These Terms
We reserve the right to update these Terms at any time. Continued use of our services constitutes acceptance of the changes.
8. Contact Information
Email: chad@atozinspectionservices.com
Phone: 865-414-6736
